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  Factory Sports  

 
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November 21, 2009
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 Frequently Asked Questions (FAQ)

Question:   What are shipping charges?
Answer:   All orders shipped in USA: $5.60 for $0 - $30, $6.95 for $30 - $50, $7.95 for $50 - $100 and $8.95 for $100+. Orders are shipped US Postal Service: Priority Mail.
Question:   How does Factory Sports protect customer information?
Answer:   When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. 
Question:   Will Factory Sports disclose the information it collects to outside parties?
Answer:   Factory Sports does not sell, trade, or rent your personal information to others.
Question:   What about overseas orders?
Answer:   We do not accept overseas orders because of possible credit card fraud, the difficullty of shipping and delays in shipping.  We only accept order from the United States, APO & FPO orders.
Question:   Are all these products listed new?
Answer:   Yes! All products are new in the box (if they come with a box). You will not find any blems, rejects or the like.
Question:   Do I have to pay sales tax?
Answer:   Only if in the state of Texas. Sales Tax of 7.25% will be added if you are in Texas.



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